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GrayDrop Review

2

ยท

Average

Revainrating 3 out of 5ย ย 
Ratingย 
3.0
Supply Chain and Logistics, Distribution

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Description of GrayDrop

The ability to accept pickup and deliver schedules at a consumer level is not an easy one for businesses to support

Reviews

Global ratings 2
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  • 4
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  • 3
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  • 2
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Type of review

Revainrating 5 out of 5

Very easy to use delivery management tool and great value for money

I like that it's so simple, but also very customizable! It has helped our team have more control over how we schedule pickups/deliveries with clients in real-time without having someone else do all of this work (i'm talking about scheduling). We are able solve issues where there was no way before - now they can be fixed immediately instead waiting until after hours or even days later when things get backed up because people aren't responding as quickly anymore due too time constraints duringโ€ฆ

Pros
  • Easy to learn new features; super helpful staff.
  • This gives managers better communication access than other platforms currently used here locally such an Excel spreadsheet system which would not allow instant sharing
Cons
  • Some problems

Graydrop's ability to integrate with other third-party systems and the flexibility of their scheduling engine make it a great choice. Their online ordering and inventory management capabilities are also impressive. Graydrop's online portal allows users to manage their schedules and create new ones from within the system. Users can also request deliveries via text message. I like how they allow you to schedule your own delivery times so that no one else has access to them at those specificโ€ฆ

Pros
  • You can manage all of your orders from the same location as the main app.
  • Graydrop's integration with Zapier and Slack makes for easy communication between employees and customers.
Cons
  • If you're not familiar with the interface, it will be difficult to navigate.
  • Requires connection to a Google/Amazon/Apple account in order to purchase and receive items.
  • Not possible to use a separate number for delivery purposes.