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Groupminder Review

2

Β·

Very good

Revainrating 4.5 out of 5Β Β 
RatingΒ 
4.5
Vertical Industry, Hospitality

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Description of Groupminder

GroupMinder functions both as an in-house and an online reservation system. The in-house, or Intranet, component manages customer, vendor, and reservations data that are input by your agents, while the online, or Internet, component allows your customers to independently book travel packages from your website.

Reviews

Global ratings 2
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Type of review

Revainrating 4 out of 5

Easy way in making customers happy by being accessible!!!

I like how easy it is for my team members (customers)to manage their own account with me through this software! It's so simple you can't go wrong if they have any questions about anything related to booking services/packages etc.. They're able too change things around themselves without having someone else do everything all of them at once which makes life easier when we need help solving issues during peak times!! My only dislike would be maybe there shouldnt'be such high prices associated…

Pros
  • Very user friendly
  • Easy access from anywhere in world via mobile devices or desktop computers(pc)
  • Works well wth our clients as faras scheduling appointments goes & tracking time spent within client sessions.
  • Keeps track off hours worked by staff, hourly wages earned
  • The ability totalk directly into customer accounts thru phone calls

Revainrating 5 out of 5

Great system that makes bookkeeping quick and safe

I like how simple it is for my team members who have been using other systems previously when booking with us. They were able to just click right into our platform which was easy to set up but difficult at first because we did not know what all of their previous information would be needed! It's also nice they can use this application anywhere around the world now so no longer do they need to download multiple applications depending where they're traveling too. So far there isn't anything…

Pros
  • Easy
  • Simple setup process that doesn’t take much time or resources
  • User friendly interface designEasy scheduling options, abilityto update schedules in realtime from within your system (a la Google Calendar)User friendly reports & analyticsReporting features are robust enough without sacrificing user experienceReduced administrative overhead by removing manual data
Cons
  • Some difficulties