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Help Desk Migration Services Review

2

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Very good

Revainrating 4.5 out of 5  
Rating 
4.5
IT Infrastructure, Data Integration

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Description of Help Desk Migration Services

Help Desk Migration is a unique service that allows moving data from one platform to another. It doesn’t need special codes or scripts. The whole process is safe and sound. Help Desk Migration supports around 30 most popular help desk systems. Now you can migrate tickets, chats, notes and other data within several hours.

Reviews

Global ratings 2
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  • 4
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Type of review

Revainrating 4 out of 5

Great Products, Amazing Customer Service

We have been using this product for quite some time now migrating our ticketing system (Zendesk) with all of its features into Zoho support which was an amazing experience! They were quick at responding when I had questions about their products as well they are very knowledgeable in what it takes so far to move your current setup over without any issues being noticed by customers/users once migrated!! Highly recommended. There isn't anything i dislike but everything seems great thus not much…

Pros
  • Great Support
  • Fast Turnaround Time
  • Very Knowledgeable Staff members who know exactly how important keeping data safe is.
  • Easy process through just uploading files from one platform straight onto another :)
Cons
  • Nothing, nothing whatsoever comes up during usage that would make you dissatisfied

Revainrating 5 out of 5

Great to work WITH, great product and outstanding team

I like how easy it was for us (a small IT department)to get our ticket system up & running in Zendesk so we could actually have some real customer support! We were able do this without hiring an outside consultant because of their experience with migrating platforms as well - they knew exactly what needed done before getting started which saved time/money along w all parties involved!! There's nothing really i dislike about zendsetek but maybe if there are any changes coming down future…

Pros
  • Also having someone else who helped guide me through setup process made transition easier overall ! :)