The ability to access my account online from anywhere, it is very convenient for me as I am constantly traveling so this feature has been greatly appreciated since day one! It's not too expensive either which makes things even better - we have no complaints here at all!! There really isn't anything that i dislike about hooyu investiate but if there was something then perhaps they could improve their customer service department or possibly add an app? Not sure how much more you can ask outtaβ¦