I like how easy it is to use, but sometimes you have questions about what something really means or does not mean (e.g., why do my stats show different than some other providers?). It's also difficult for me as an individual user if there are issues with your account; they don't always respond quickly enough, especially when dealing directly through support chat vs ticketing system of email addresses in case someone else needs assistance too! Also, their pricing can be quite pricey compared to…