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INNsight Hotel Property Management System Review

2

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Excellent

Revainrating 5 out of 5  
Rating 
5.0
Vertical Industry, Hospitality

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Description of INNsight Hotel Property Management System

INNsight builds cutting-edge technologies for hospitality businesses. This software solution helps hospitality business owners to drive more bookings, online orders, appointments and sales.

Reviews

Global ratings 2
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Type of review

Revainrating 5 out of 5

Highly recommended for anyone looking improve online presence

I appreciate that this system is very easy to use. It's intuitive yet robust at the same time. Very helpful features include being able to schedule services/appointments from within your website or mobile app as well as integrate with other systems (like booking engine) without having to go through multiple steps in each application separately. The customer service team has been outstanding! They are always willing to help if you have any questions regarding how best to utilize their product.…

Pros
  • Easy for my staff, guests & myself alike especially those new users who aren't familiar wth all aspects about managing properties online before coming onboard here.
  • Great user interface
  • Ability connect directly between Innsights' platform AND third party platforms like Booking Engine which makes things even easier than ever
Cons
  • There are disadvantages

Revainrating 5 out of 5

My first apartment investment and happy days

Easy setup of new properties with no training needed at all! Very intuitive system that allows me as an owner/manager easy access into my property's data without having any IT or computer experience required. The app is outdated so there are some features missing like being able to see guest feedback in real time which I have been told was fixed but still not available yet from what they've said when we were just setting up the account (as this would be very helpful). It also doesn't allow you

Pros
  • Intuitive interface
  • Simple for basic use, more advanced users may get frustrated trying too hard.
  • Great support team who helped us set everything uo straight
  • Can do most things via email / phone call instead needing technical knowldge;)