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Interana Review

2

Β·

Very good

Revainrating 4.5 out of 5Β Β 
RatingΒ 
4.5
Marketing, Customer Journey Analytics

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Description of Interana

Interana is the fast and scalable event-based analytics solution to answer critical business questions about how customers behave and products are used.

Reviews

Global ratings 2
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  • 4
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  • 3
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  • 2
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Type of review

Revainrating 4 out of 5

One awesome software to monitor user behaviour

The best thing I like most in interanastack is that it has an easy interface, which helps me analyze my data easily without any problem or hassle! It also provides great support for all kinds of problems related with its use as well. There's nothing much negative i can say here but if you're looking out for something more than just simple dashboards then this might not be suitable for your needs. If you want some really good insights into your product usage patterns then go ahead using…

Pros
  • The good thing about interana is that it is easy and simple to use so anyone can create amazing dashboards without any trouble
Cons
  • The bad thing about interana is that it works perfectly well for the products I've used with it but we're not sure about how it works for other products

Revainrating 5 out of 5

Makes complex textual analysis easily digestible

I like that it's easy for us as an organization to understand our data, which helps drive better decision making across all areas of customer service. We have noticed some slowdowns in speed but this has improved with recent updates from interana! Nothing yet so far. However we've seen improvements since rolling out new software releases over last few months! If you're looking at implementing analytical tools within your organization then look no further than Interana. Analyzing large amounts…

Pros
  • Easy integration into Salesforce
  • Can easily create visualizations through their interface
  • Great support if needed outside hours.
  • Very user friendly UI/UX experience when creating reports / visualization
Cons
  • Will fit