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Iris Conversational AI Platform Review

2

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Excellent

Revainrating 5 out of 5  
Rating 
5.0
Artificial Intelligence, Conversational Intelligence

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Reviews

Global ratings 2
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  • 4
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  • 3
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  • 2
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Type of review

Revainrating 5 out of 5

Great platform for creating chatbots - easy to use and great customer service

I like that it allows me to create bots for my website easily, as well as having integrations with other services such as Amazon Alexa or Slack! It is relatively easy to set up bot conversations through this platform using simple programming languages (Python/JavaScript). The support team can also be very helpful when you have questions about anything related to Iris. Sometimes there are delays in responses from customer service which makes things take longer than expected. That said…

Pros
  • Great user interface
  • Easy integration options within various websites.
  • Support staff available 24 hours per day 7 days week
Cons
  • Almost never

Revainrating 5 out of 5

Amazing Customer Service And Powerful Tool

Iris is a great tool to connect with your customers in an easy way. I can't say that there are any downsides, but if you're looking for something simple and powerful then this is it! If you want to be able to interact with your customers in an easy way, then this is the tool for you. I've been using Iris on my own website and it's been working really well. The customer support team is always very helpful and quick to respond. There's nothing that I dislike about Iris. It's a great tool for…

Pros
  • That everything was already set up ready when we got out system so no additional work needed by us as techs or end user staff (users) necessary..It just works : )The chat widget also does not require installing Java like other Chat/chat apps do; )Very nice UI which makes things easier even though some functions might take longer than expected at first.I believe all these aspects make our jobs much more convenient especially since most users don’
Cons
  • Some cons