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IT Change Management Review

3

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Very good

Revainrating 4.5 out of 5  
Rating 
4.6
IT Management, IT Process Automation

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Description of IT Change Management

IT Change Management is an office 365 add-in where IT engineers can track everyday deployments, server maintenance & outages.

Reviews

Global ratings 3
  • 5
    2
  • 4
    1
  • 3
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  • 2
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  • 1
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Type of review

Revainrating 5 out of 5

Great Software With Excellent Features

The main benefit I like in this software it's that you have everything at one place. If there are any mistakes or changes needed for your system they will be present here so all you need to do is make updates right away without wasting time looking for them everywhere else (eg. different chat rooms). Some features that aren't as good would include better reporting options of how many emails were sent etc. Also some bugs could really use fixing with more regularity. For example, sometimes when…

Pros
  • It makes keeping track simple & quick by providing an organized environment where information can easily get lost if not kept up to date constantly

Revainrating 4 out of 5

Great Tool For Resource Management And Visibility

The most useful feature of this tool for me was its ability to keep all my resources in one place so that I could easily find them when needed or searching through their content from previous months/years would be easy as well! Also it has some great reporting features which are very helpful if you need more detailed reports about your resource's activity within different departments like DevOps etc. It also helps with keeping records regarding any changes made by each user at every level (Dev…

Pros
  • Not sure why other tools don't do something similar but am pleased we found TCM now instead :) !!!!!!
Cons
  • Can sometimes take longer than expected timeframes due server overloads

Revainrating 5 out of 5

Superb Product & User Community driven platform

The best thing about this tool it all what you want! It helps for my current project to help me be able automate processes in order maintain compliance with our security policies across multiple offices throughout India (5) We are using SharePOint solution from Microsoft Office365 along side of ICAM also so its quite awesome!! My experience as I've used both these tools together very well by developing automated testing solutions that saves cost but delivers results fast without compromising…

Pros
  • This one covers everything needed within single application platform itself while offering much better UX than other legacy competitors out there ! Great value proposition indeed !! Very happy customer here.
Cons
  • It is hard to say