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iVend Loyalty Review

3

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Very good

Revainrating 4.5 out of 5  
Rating 
4.3
Marketing, Demand Generation

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Description of iVend Loyalty

iVend Loyalty is a flexible points & rewards management application that is available both digitally or on a card, with accrual across by points, visits, or purchases, and is redeemable across channels for discounts, gift items or other rewards of the retailer's choosing.

Reviews

Global ratings 3
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Type of review

Revainrating 5 out of 5

Great experience building and launching online retail

I love how easy it was to set up my store! The customer support team were very helpful in every step we took as newbies (and not so much!). It’s been great being able use our own data-set rather than having them pull all info from their platform which they do now but wasn't previously an option when setting this software out myself - just wish there could have had some more customisation options around what you can/can' t see within your account dashboard etc before going live? We've seen…

Pros
  • Easy, quick & simple
  • Great for customers too with loyalty points / offers available immediately upon checkin.
  • Very user friendly interface that's intuitive enough even though its fairly complex if need be
  • Good value service provided by staff who are happy help solve queries or answer questions promptly
Cons
  • Some difficulties

Revainrating 4 out of 5

A useful tool for keeping your finances well-organized

The ability to see all of my transactions at once. I love being able to use this software in order to keep track of my spending. It has really helped me stay organized. I am not as good at remembering to add new transactions to this software, so it would be helpful if there were an option to add them without having to close out everything else. There have been times when I've had multiple transactions open on this program and I need to close them one by one because they're not showing up…

Pros
  • It's easy to see all of your transactions at once
Cons
  • Sometimes I want to add a new credit card but don't feel like opening my wallet to do so

Revainrating 4 out of 5

Very user friendly & extremely useful platform

It was easy to use from day one! The whole process made everything super effortless - my entire staff loves it too because they know what’s coming in an out so quickly as well :) Nothing at all unfortunately. I would just love another year behind us though so we can get used to how powerful this tool really has been!! We have saved thousands since starting using e-rewards cards but also helped our clients save when sending them their way via email/text messages through text links which are set

Pros
  • The most liked feature of this software is the ability to check the order status very quickly and easily
Cons
  • It is very easy to use and very helpful