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Jetlink Conversational AI Platform Review

2

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Very good

Revainrating 4.5 out of 5  
Rating 
4.4
Artificial Intelligence, Conversational Intelligence

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Description of Jetlink Conversational AI Platform

Jetlink is the new front line of your customer service, empowering businesses to provide personalized automated experiences at scale - Jetlink's low-code / no-code powerful AI chatbot platform raises CSAT, reduces churn, and drives revenue - while freeing live agents to have greater impact. Jetlink’s Probabilistic AITM and 3 layer NLP engine, your virtual assistant has the conversational intelligence to truly understand every customer. Your chatbot not only recognizes what customers are asking for, but also places importance on the context of their questions. That gives it the power to understand exactly if and when it should forward a customer to human support. Further, multiple conversational layers guarantee effective, human-like, and empathetic service.

Reviews

Global ratings 2
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Type of review

Revainrating 4 out of 5

Conversational AI helped me out in solving one problem

The best thing about this product from my point of view was that it helped me in solving one problem which I had been struggling with for quite sometime now (which other products couldn't). It also has an option where you can write code using any programming language like Java/Python etc., but if there are some restrictions then they should be made known beforehand as well so users know what exactly will happen when we use their services or not! As mentioned above by many people out here too…

Pros
  • One click approach very easy way, just have your questions ready at hand.
  • Queries answered instantly within few seconds only!!! no waiting hours!!No need much efforts either.just type question is all required..It's really good service provided @ reasonable price !
Cons
  • No proper guidance while setting up account
  • Very less

Revainrating 5 out of 5

Great platform to create BOTs and have clients chat directly

The ability for customers who are not tech savvy can interact with an agent in real time without having any knowledge about how it works or what they should say depending upon their question would be great! I think that when you first use this type system there will always need some training as well so its best if someone already has experience using bots but i do recommend trying out jetlinks bot because many people love them (and hate other ones). We solve problems by asking questions via…

Cons
  • Almost never