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Kimble PSA Review

3

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Very good

Revainrating 4.5 out of 5  
Rating 
4.7
ERP, Professional Services Automation

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Description of Kimble PSA

Kimble PSA helps professional service organizations make better decisions, sooner. Global leaders in consulting, software, and hi-tech such as NTT Data, Sage, and Canon use Kimble to optimize resource utilization, profitability, and business scalability. Kimble is the only leading provider focused exclusively on PSA, constantly innovating to improve team collaboration and efficiency around key services processes. Built to work seamlessly with CRM, Kimble drives predictability, enabling businesses to consistently deliver value to their customers. Model the proposed scope, find the ideal resources, make sure the project stays on track as time is booked against it, and invoice for that work – all in real-time – keeping everyone in sync about what’s happening and what’s going to happen. Since Kimble is aligned around successful project delivery, so are teams that use it. Where important decisions would typically get caught in bottlenecks, our PSA guides salespeople, resource managers, and project managers to the information they need to take decisive action early.

Reviews

Global ratings 3
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Type of review

Revainrating 5 out of 5

Kimble PSA - Great Service For Our Company

The best thing about kimble psa for our customers was their excellent customer support! They were always quick with responses; anytime we had an issue they would get back right away even if it meant being up until 2 am or later just so that someone could answer my question before I fell asleep!! In today's day of digital everything this cannot be said enough. Don't hesitate at all when looking into choosing KIMBLE PSAservices because you won’t regret your decision. ! There are many things i…

Pros
  • Great service
  • Clear instructional guides (written)
  • Helpful, friendly staff
  • Knowledgeable11)))
Cons
  • Good but not great

Revainrating 4 out of 5

Best Customizable Platform that Delivers Results

I have been using Kimbel for about three years now, and it has never failed to deliver great results. The team at Kimble is very responsive and always willing to help. I cannot think of anything I dislike about their product. They are one of the best out there, hands down. No matter how complicated your project might be, they can get you from A-Z. And if you're looking for customization or additional features, they will work with you to provide them! We've used many different 3rd party…

Revainrating 5 out of 5

Great tool to help organize and track projects

I like that it gives you all of your tasks at once so there's no need for me or my employees/subcontractors searching through our task lists anymore! The new interface has made things much more organized since we can now see everything from one screen instead having multiple screens open up with different tabs within each other (such was before). It sometimes seems slow when loading but overall its been great using this program because saves us time by organizing work orders faster than if…

Pros
  • Easy to add tickets, organize them into their proper departments etc..also allows updating status quickly without double checking every project individually in order history tab as well
Cons
  • Some little things