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KnowledgeTrack Review

5

·

Very good

Revainrating 4.5 out of 5  
Rating 
4.6
Content Management, Knowledge Management

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Description of KnowledgeTrack

KnowledgeTrack allows you to build corporate memory and store important information.

Reviews

Global ratings 5
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Type of review

Revainrating 4 out of 5

Very nice tool especially if you are looking at HR benefits

I like how easy it is to use, and that it's very customizable. I've used it for our company and found it to be very efficient and useful. The only thing I disliked was that they had too many options and sometimes made it hard to access some features. It's been great so far! We solved our problem of having too much information in one place with knowledge track and have been able to find things quicker as well as keep all of our employees up to date. We're also finding we can share information…

Pros
  • It's great for helping people organize their work and the search function is great
Cons
  • I would say one of the big downsides is that there are so many features that it would be hard to know about every one of them

Revainrating 5 out of 5

Very helpful application for our business process

It is very helpful for me as I can keep track of my work, progress etc in one place without having multiple files or applications open at once! The ease-of use makes this program user friendly even if it has become an integral part of our business process now. There are no major downsides but sometimes there may be some minor issues that tend not to affect day-to-day usage though they aren't really serious either (or maybe just have different software versions). This doesn’t seem like…

Pros
  • Easy interface & fast loading speed / response timeGreat customizability optionsEasy search functionQuick navigation throughout projectsAllows easy collaboration between team membersFast uploadsSaves both text document data AND imagesData management capabilitiesMultiple file formats supportedCollaboration featuresIntegrated chat roomsEasily accessible through any browserGood support service availableFree trial period before buying license
Cons
  • So-so

Revainrating 4 out of 5

Easy to use and build knowledge base for HR department

I love how easy it is for me, as an administrator of our HR department at Ritz-Carlton Hotel Company Worldwide (RCCW), which includes over 100 hotels in North America alone! So far everyone has been very receptive with us having this software within their organization now that we have implemented several weeks ago!! We are still being monitored by other companies suchas PSA Software but they've seen some improvement from there too though nothing major so yet. As soon or not anyone knows what…

Pros
  • Easy accessability.
  • Ease & simplicity
  • Great User Interface/UX Designs
Cons
  • Nothing really comes out mind except maybe more features

Revainrating 5 out of 5

Knowledge Tracker made our life much simpler & better

I like how easy it is for people who have no IT skills or tech savy, but still need access can use this software without problem! It's very simple with great customer support as well when needed - they are extremely fast at responding in ways that make sense quickly too!! No dislike so far because all my emails/calls were responded correctly within 15-30 min time frame. We used their mobile app called "Knowledge Track". The biggest benefit of using knowledge track was its ability allowing us…

Pros
  • Very good documentation available online along wth user manual pdf file provided upon request ! Also excellent Customer service always answering back immediately after calling them up even during weekends / holidays !!No dislikes just keep improving your products more every day :)
Cons
  • Zero

Revainrating 5 out of 5

Simple and Effective Time Management Tool

I like how easy it is for employees to access files/documents, as well as keeping track of all my work time hours in one place with alerts when deadlines approach! It could be more user friendly but that's just nit picking :) Great tool overall if your looking for something simple & straight forward! Nothing at this point - works great so far! We are using Kontenttrack/Knowledge Track to keep our team organized about upcoming projects, tasks etc. This has helped us stay ahead of everything we…

Pros
  • Also keeps me aware what other people may want help doing around here
Cons
  • Empty