lemtalk Review

The ability to communicate in real time with others around the world, while we are doing our jobs at work!! It is so easy to send messages back and forth without having to write an email or leave the office. Also it's simple for customers that don't have access to chat software such as Skype and Google Hangouts. Nothing about LemTalk has been bad thus far. I would recommend this service to any business looking to expand their customer support by leaps and bounds. We are using them now as my…

The ability to see all of our customer support tickets in one place, so we can keep an eye out for issues that are being reported by customers or not addressed quickly enough (or at least get notified if someone else has already responded). We've been using Lemtalks since it launched as part of Salesforce with Chatter but just upgraded recently from Enterprise Edition directly into Professional Plus which allows us access via desktop browsers instead - very useful when travelling away without…