The only feature that I have enjoyed the most, is the fact that they offer a mobile app that integrates with our software so we don't have to look through old files and re-key our information. So far there are no downsides. It's worth the time and consideration to speak with their staff. Do it. You would be happy with the quality of service you receive.
Tracking new opportunities is the single feature that is most helpful to our firm. As I am new to this world of recruiting, it has been amazing