I like that you can create templates for different types of emails, such as newsletters or sales messages etc., in addition to creating your own custom content! The drag-and drop interface is intuitively easy enough even if this isn't something new (or familiar)to users who are used only with desktop applications - it's very similar so no issues there either way :) It would be nice though maybe have an option where we could choose our preferred template instead just having one set up? Thisβ¦