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MessageMedia SMS API/Gateway Review

2

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Very good

Revainrating 4.5 out of 5  
Rating 
4.5
Development, Application Development

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Description of MessageMedia SMS API/Gateway

MessageMedia offers customers access to its intelligent SMS gateway. Users can connect to MessageMedia's gateway through user-friendly email-to-SMS and web interface products or our powerful REST API. Users can send singular or batch/bulk messages, schedule one-time and recurring messages, and even send text-to-voice messages. Our service integrates with many third party software products, including popular CRM and ERP systems. We support sending to virtually any country in the world and pride our selves on best-in-class support and industry-leading reliability and deliverability.

Reviews

Global ratings 2
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  • 4
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  • 2
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Type of review

Revainrating 4 out of 5

Best Customer Service & Affordable Price

Everything about the product is perfect from pricing structure of messaging services upto customer care and also technical knowledge of their employees working on this platform. Sometimes it might seem little difficult at first for new users as they are not familiarized well with technology but once you get used to all stuff then everything looks good like how easily you will be able to handle such services. There were nothing which I disliked by using this great platform but yes they need some

Pros
  • The best thing about this product is the customer care and the best team of people to work with
Cons
  • Nothing at all really!! They're awesome overall but nothing comes up from them other than great customer care which we do appreciate so far

Revainrating 5 out of 5

Great communication solution - saves hours in manual processing

The ability to integrate seamlessly into Salesforce, Hubspot, Marketo, Pipedrive etc makes it very easy for companies of all sizes to use this tool within their business process. It has been difficult getting staff trained to understand how to input data correctly but once they do get there you have no problems using them! I would say that the ability to export reports is also beneficial when needed as well. So far we've found little downsides about the product other than maybe some minor UI…

Pros
  • Ease Of Use
  • Easy Integration With Other Software Systems (SalesForce)
  • Ability To Send Emails As WellAs Texts And Callers Can Receive Both At Once
  • Very User Friendly Interface
Cons
  • Minor Issues