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Metriculator Review

2

Β·

Very good

Revainrating 4.5 out of 5Β Β 
RatingΒ 
4.5
Marketing, Online Reputation Management

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Description of Metriculator

Metriculator provides tools to gather actionable feedback from the customers.

Reviews

Global ratings 2
  • 5
    1
  • 4
    1
  • 3
    0
  • 2
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  • 1
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Type of review

Revainrating 4 out of 5

Metriculate makes creating and distributing online questionnaires extremely simple

It is very easy for me to create surveys, add questions, set up rules etc. The reports are great too! I like that you can edit your survey after it has been created without having to delete all of the data in order to make changes or edits. Sometimes it takes awhile before new responses come through but once they do, its smooth sailing. I have not found any downsides to this product so far. If there was anything I would change about our process it would be to allow more than one user to access…

Pros
  • I like the easy access to survey data, easy to edit and add questions, and the reports that you can access
Cons
  • It would be great to have multiple users be part of the same survey

Revainrating 5 out of 5

Metricinator works great to help organize and manage support requests

I like that it is easy for me as an admin, or even just one person in charge of customer service (which we are), can see all issues/issues with our system at once without having too many tabs open! Sometimes there's not enough space if you have several people who want their own issue logged separately than others - so sometimes things get lost when they're trying log them out into another tab but then realize later its already been taken care off by someone else before logging back up again…

Pros
  • Easy to understand layout
  • Ticketing functionality works great
  • Very user friendly interface; good visual feedback.
  • Has support forum available through website
Cons
  • There are nuances