I like that they are very professional, friendly, knowledgeable about their products and services and willing to go above and beyond for you! They have been able to help us with our network infrastructure issues (we had some old equipment in place).
We were also having problems with email spam filters so we needed someone who could handle this issue as well.
We met with them at least 5 times over several months before signing off on service contract. It was worth it because of how much timeβ¦