I like that it has all of my customers in one database so everything we do is at our fingertips! We can print out reports, access historical information, create email campaigns, etc. The price point for this product was reasonable, especially considering how much you get for your money. The staff were not as responsive or helpful with questions when compared to other products which made me feel less valued as an employee there. The only feature so far that i dislike is their lack of trainingβ¦