Easy integration with my website builder CMS, great reporting tools for my clients. The customer support is stellar - they are always available via chat if I need assistance during normal business hours. There's nothing about this tool that we dislike at this time.
We have used other 3rd party sites like G2 Crowd as well but none compare in terms of ease of use and customization options. As an agency manager, having easy access to client feedback has been invaluable because it allows us to…