This product has been used in our home for several years now, but we have only found it to be very reliable as well! The price point of this item was great too which made us feel like buying another one if needed at any time or season without breaking budget limits :) Really no complaints here so far; however I think more people should try out some products from them before deciding whether you will purchase these items over other ones available online/in stores etc.? We are using two pieces (a