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OneDOC Managed Print Services Review

2

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Very good

Revainrating 4.5 out of 5  
Rating 
4.5
Business Services Providers, Managed Print Services

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Description of OneDOC Managed Print Services

OneDOC Managed Print Services business model is unique, we are not pressured by equipment quotas. Our process is designed to work with you to achieve your cost reduction targets. We continuously monitor and analyze your fleet, quickly recognizing areas for improvement. Then we make recommendations and discuss all of your options. OneDOC keeps the "M" in Managed Print Services.

Reviews

Global ratings 2
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    1
  • 4
    1
  • 3
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  • 2
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  • 1
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Type of review

Revainrating 4 out of 5

Overall we're satisfied with most aspects of how Business Printing does business

I appreciate they stay current so that my print job issues can be addressed immediately without me waiting several months before someone calls about it! The customer service could always improve- especially when something goes wrong or needs clarification/follow up as well! Great system - but there's nothing better if everything works great!! Very user friendly software /applications to use along side other programs & utilities such like Microsoft Office Products (Excell etc.) There really…

Pros
  • Everything about them is great, our needs have been met with ease of the system, they are very reliable & very easy to work with, we've been extremely happy with the system!
Cons
  • There's nothing I dislike about them at this time, I really like them and have no complaints at this time
  • I've been very happy so far with their services

Revainrating 5 out of 5

Excellent Service, Pricing is Right for us and clients are always happy with services

I like everything about this service from pricing that meets our needs; friendly staff who go above & beyond their job requirements every day! It's an excellent program where there aren't any complaints at ALL (I've heard nothing but great things!). Just give it try -- if one customer doesn’t love them after trying several times then don't continue using or switching providers because they have helped me so much over my years as well as other customers around town!! The level of service…

Pros
  • This is such wonderful support for both IT printing management / administration AND managed services print environments with minimal intervention required by client, end user(s) OR admin/technician alike!!! No need anymore needing assistance in managing printer hardware configuration changes due directly related solely through vendor software updates without having access too all relevant equipment settings via GUI based application interface..no manual processes needed whatsoever when configuring new devices either locally hosted remotely connected networked attached etc., simply
Cons
  • It is hard to say