Header banner
Revain logoHome Page
optimoroute logo

OptimoRoute Review

1

·

Very good

Revainrating 4 out of 5  
Rating 
4.0
Customer Service, Field Service Management

View on AmazonView on ЯM

Description of OptimoRoute

OptimoRoute helps delivery and field service businesses plan optimal routes and schedules. We help businesses improve their bottom line through dramatic efficiency improvements: increasing productivity and customer satisfaction, cutting operating costs and overtime, increasing earnings by getting more deliveries and work orders done with existing staff. Our customers come from diverse areas such as Logistics, Retail and Distribution, Food Delivery, Installation and Maintenance Services, Healthcare, Pest Control, Waste Collection, startups offering On-Demand Services, and many more. OptimoRoute is used across the globe by companies of all sizes, from small family-owned businesses to $1B+ global logistics players managing thousands of vehicles and drivers. With the OptimoRoute web application businesses can: * Automate route and schedule planning and optimization * Improve service levels and customer satisfaction with narrow time windows and accurate ETAs * Account for driver/technician skills, working times, overtime and lunch breaks * Account for vehicle capacity limits (like weight and volume) and different vehicle types * Balance workload by hours per driver/technician or number of orders per driver/technician * Modify routes on the fly and dispatch the changes to the drivers * Plan overnight or multi-day routes * Manage pickup and deliveries * Get concise reports automatically generated form route data * Delight customers with accurate customer notifications about their order * Capture digital signatures, photos & notes from the field in the Mobile App Drivers and technicians use our Mobile App to have up-to-the-minute order information, map, schedule, navigation, data collection from the field in one place. Businesses can track drivers using the app during their route and receive instant order status updates. Analytics generates concise reports from route data for review each day and over time.

Reviews

Global ratings 1
  • 5
    0
  • 4
    1
  • 3
    0
  • 2
    0
  • 1
    0

Type of review

Revainrating 4 out of 5

Great planning tool with good customer service

It’s a great software for all kinds of scheduling purposes. Even though it is a little bit complicated to use at first, after some time you will see that it can be easily adapted to your needs. I also like the fact that they are always improving the interface and that they regularly release new updates. Sometimes it takes a little bit to get used to its design but once you got this out of the way everything works pretty well. The only downside that i have found so far for now is that sometimes

Pros
  • It is a great software for scheduling that can be used for all kinds of scheduling purposes
Cons
  • Also it crashes sometimes