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Otello Review

2

Β·

Very good

Revainrating 4.5 out of 5Β Β 
RatingΒ 
4.6
Vertical Industry, Hospitality

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Description of Otello

Otello is a fully integrated real time data management system for hospitality businesses.

Reviews

Global ratings 2
  • 5
    1
  • 4
    1
  • 3
    0
  • 2
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  • 1
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Type of review

Revainrating 5 out of 5

Restaurant Ordering System With Amazing Support

The software has been a great addition to the company's operations. It has helped us process the orders and the staff can access them from anywhere. The software is simple and easy to use. There are still features that it would be great to add to it. The support team has been incredible since we implemented the software and they are always there to answer any questions that we may have. It has been great for our business and the customers love it! It is a great addition to any restaurant. The…

Pros
  • Easy ordering interface which lets employees place food quickly without error..and most important
  • Also helps reduce errors while placing an Order.Fast turnaround times..easy implementation...customizable UI...Reporting Functionality....Saves money because its just 1 app instead having 3 separate apps
Cons
  • Not the best

Revainrating 4 out of 5

Otellos best tool for managing operations across multiple businesses

The functionality of my business app has been expanded so much since I started using this amazing platform! Everything that can be imagined about our software, they have implemented to their fullest capability here at otello including some new concepts we haven't even known what was possible yet!! They are constantly updating everything in order give us an exceptional user experience day byday- not just once per year but every week - monthly. I like everything about this software, it's very…

Pros
  • Great customer service
  • All inclusive system for both clients & team members
  • Amazing support staff available 24 hours 7 days 365Days
Cons
  • Would love more options around customization