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PACT Review

3

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Excellent

Revainrating 5 out of 5  
Rating 
5.0
Staffing Services, Recruitment Agencies

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Description of PACT

PACT is a communications business that enables companies to drive customer loyalty through the effective engagement of employees. How? By helping align employee behaviour and customer experience with everything a brand promises, internally and externally. We boost brand performance by helping your teams to understand, buy into and deliver everything your customers are expecting from you. We can even help you attract the kind of people who’ll be aligned with your values and goals from the get-go. The result? Happy employees, happy customers, and a happier bottom line. Get this right and you can expect improved business performance, increased market share and a whole host of other benefits.

Reviews

Global ratings 3
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Type of review

Revainrating 5 out of 5

Overall good software - room and potential exists

I like the concept of using gamification as well as rewards programs for our team members. It makes it easy for them to become more engaged in their jobs! However, some of the things are difficult to use at times. For example, when you have problems or issues within your own department/team there isn't an option to send out emails directly from PACT. This can be frustrating if someone has an issue that needs help right away but they're not able to contact anyone else about it until after hours.

Pros
  • Easy to read notifications
  • Gamified environment where awards get given every week; everyone gets excited over these achievements.
  • Email reminders sent daily via email
  • A great way communicate through group messages among employees
Cons
  • Secret

Revainrating 5 out of 5

Great tool that helped boost office communications

The system has made our communication process so much smoother! Our team communicates more effectively than ever before as well because we are able see all messages at once now instead just having an inbox for each person who works in my department or project management area; it helps us keep track better too since there's no need anymore trying guess where emails could be sent from if you're not sure which one was their intended recipient (which can happen often). I dislike how complicated…

Pros
  • A lot less emailing, saving money with printing costs
  • Less confusing information to read / decipher through compared other methods such using Outlook.
  • Allows easy collaboration between coworkers across departments
  • Better way keeping up schedules
Cons
  • Almost everything is ok

Revainrating 5 out of 5

Easy Platform To Communicate With All Employees

I like how easy it was for us as our team members to get set up in PACT! There were no issues at all getting started or using their services once we got going. We are able to use this tool daily without any problems whatsoever. The only thing about PACT that could be improved upon would be if there where some more customization options available than what you can choose from out-of-the box (which works great!). Our marketing department has been very happy working within the system so far which…

Pros
  • Easy way users have access across many devices
  • Mobile accessible, responsive interface.
  • Ease Of Use & Clean Interface Designs with simple features yet powerful functionality needed by most businesses today
Cons
  • Some little things