I like the ease of use. It has made the process of creating and maintaining my patent application very easy. It is easy to learn as well. The support is also very helpful. I do not have any problems with the software. I just have to know how to use it.
I have used this software for a while and I have not found anything I do not like about this software. I haven't find anything that I dislike either. I highly recommend this software to other companies that are looking for the same thing as I am.