Edit: Unfortunately, this is bad company. While the description is clearly wrong, "customer service" does not apply. The only contact was an email exchange where they refused to take any responsibility even after providing photos and measurements. I ordered based on her description but I have to send it back to her at my own expense, for a £20 jack it's a bad decision. A tempter's caveat, I guess. Avoid dealing with them in the future. A very strong, well made jack that buckles very tightly…