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process.science Review

2

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Excellent

Revainrating 5 out of 5Β Β 
RatingΒ 
5.0
IT Management, Process Automation

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Description of process.science

Process Mining tools directly integrated in Microsoft Power BI and Qlik Sense.

Reviews

Global ratings 2
  • 5
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  • 4
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  • 3
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Type of review

Revainrating 5 out of 5

Great product once familiarised and features add value

It's very easy to use, it helps me understand my business processes better than any other tool I've used so far (as well as being able compare them). The UI is not intuitive for non-technical users like myself - but this could be solved by making some tutorials available online or having more user friendly guides/tutorials made publically avaialble when you buy your software license from PSCI support team? Also there are no good examples of how one can integrate with an existing ERP system…

Pros
  • Easy data import.
  • Data model looks great too; eases further analysis down stream in future phases,
  • This dashboard should also contain visualizations around sales pipeline stages i wish they would provide these features already!! But still pretty amazing product overall.

Revainrating 5 out of 5

Great for data mining; excellent customer insights

It is very easy to use for data mining, business insights are amazing! I can easily find out what my customers want by looking at their behavior with respect of time or location; it's also great when you need some historical perspective about your customer base like "what were they doing last year?". The only thing that could be improved would probably have more technical support (if something goes wrong). This tool has helped me improve our marketing strategy as well because we know which…

Pros
  • Great user interface.
  • Lots of possibilities in terms of analysis options,
  • Very simple integration between different platforms such as CRM systems etc.(salesforce)
  • Good documentation online if needed:
  • Easy setup & installation procedure
Cons
  • Zero