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RadishTools Review

3

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Very good

Revainrating 5 out of 5  
Rating 
4.8
Marketing Services, Outbound Marketing

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Description of RadishTools

Radish Tools specializes in providing the missing pieces from out of the box CRM solutions. Our focus is on the end user experience to make your CRM system the easiest way for your staff to get things done while improving both the quality and quantity of information that can be used to generate metrics in the areas of sales, marketing, and customer service.

Reviews

Global ratings 3
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  • 4
    1
  • 3
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  • 2
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Type of review

Revainrating 5 out of 5

Great for lead generation and email campaigns

I like how easy it is to use and all the functions are there. It's very customizable and has all the features you need. It also looks great and is easy to navigate with all the different tabs. I wish they had more customization options and that it was easier to add new fields or create custom reports. I don't think I could find anything that I dislike. I've been using this program for about 3 years now and have no complaints. It allows me to send out email campaigns and track my leads. This…

Pros
  • Everything works well together in one place instead having several programs scattered around various computers /laptops..it makes life just alot simpler ;) ! Also
Cons
  • I will keep silent

Revainrating 5 out of 5

Excellent customer service and great support from staff

The best part about radistools was their team's responsiveness as well as how easy it would have been if I had any questions or concerns at all! They were so friendly & helpful throughout our entire process with them - they really are an awesome bunch!! If you're looking into this product then go ahead because there isn't anything bad i could say other than maybe price which honestly shouldn't matter much since its not like these guys charge per hour (which also makes me wonder why). We use…

Pros
  • Great customer support
  • Extremely fast turnaround time for feature requests.
  • Excellent quality work that never breaks compatibility issues when performing upgrades
Cons
  • Will fit

Revainrating 4 out of 5

RadishTools - Great tool, would recommend

It's very easy to use! I like how it syncs with Outlook so you don't have an extra step when sending emails or updating data. The interface could look more modern/minimalistic (it still looks quite old). There are some features which aren’t as intuitive - eg if you want to edit one record but accidentally change another then there isn’t much help offered by the software itself. If this happens often then perhaps its time to move onto something else? We were looking at options within our…

Pros
  • Simple user experience, ease from using in conjunction with Microsoft Exchange servers
Cons
  • Can be confusing sometimes trying to get hold off information that should easily available