The best part about radistools was their team's responsiveness as well as how easy it would have been if I had any questions or concerns at all! They were so friendly & helpful throughout our entire process with them - they really are an awesome bunch!! If you're looking into this product then go ahead because there isn't anything bad i could say other than maybe price which honestly shouldn't matter much since its not like these guys charge per hour (which also makes me wonder why). We use RADISTOOLS primarily through Outlook/Exchange 365 email integration but we do occasionally utilize some features such as Salesforce integrations too.