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Relative Insight Review

1

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Excellent

Revainrating 5 out of 5  
Rating 
5.0
Analytics, Text Analysis

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Description of Relative Insight

When it comes to understanding language, it's all relative. With a heritage in protecting children from criminals online, the Relative Insight platform helps brands and agencies get business value out of language data, through comparison. By helping you discover the key differences and similarities between language sets, Relative Insight can help you analyse qualitative data at scale to gain valuable market and audience insights. Relative Insight layers on top of your existing language data and supports across three key areas: marketing and brand, sales and customer experience, and employee engagement. Embrace open-ended survey questions, get more out of your social listening data, turn support transcripts into an improved customer experience and more with Relative Insight. The possibilities are as wide as your imagination.

Reviews

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Type of review

Revainrating 5 out of 5

Very good software, very easy to use.

Relatives Insight is a web based text recognition and comparison engine and it works brilliantly. One of the challenges for me is trying to figure out why the reports produced differ so much from each other. But over the last year, I've figured out how to sort them out and also to produce better ones in less time. I've spent over 30 hours using the Software since its release 2 days ago. And i have to say that the software is awesome and really helping me analyse lots of text documents(text…

Pros
  • Easy to Use Interface
  • Very Fast Results
  • Good Customer Support (they respond within minutes)
Cons
  • Not enough features compared to competitors
  • No API available yet