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Analysts' Workspace Review

6

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Very good

Revainrating 4.5 out of 5  
Rating 
4.3
Analytics, Enterprise Search

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Description of Analysts' Workspace

Analysts' Workspace is a comprehensive enterprise search and case management software integrated with a customizable semantic engine

Reviews

Global ratings 6
  • 5
    2
  • 4
    4
  • 3
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  • 2
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  • 1
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Type of review

Revainrating 4 out of 5

Useful tool with room of growth: Analysts' Workspace

The platform allows me to store, manage, document as well as present all my data in 1 place without having to make several different entries into disparate systems. It has made our work much more efficient, allowing us to quickly navigate through information rather than searching multiple places for it. I wish there were fewer bugs/errors when using this product. Not major complaints but minor ones that are sometimes difficult or time consuming to get working again. Highly recommended if you…

Pros
  • It allows me to store, organize and manage all my data in one, simple place
Cons
  • It can be difficult to navigate and sometimes the program does not work the way it should

Revainrating 4 out of 5

Great tool and great customer service

The most useful function of this product was its ability to index articles from various sources including books, journals, etc., as well as news feeds like RSS feed readers or Twitter. It's also very easy to use. I didn't have any dislikes about it. There are some limitations that we had to accept because other products would be more expensive for our organization. For example, there were limits in terms of how many documents could be indexed at once, but those restrictions can easily be…

Pros
  • Abilityto find anything you need
  • Easy interface with lotsof options available.
  • Great search functions!
  • Good price compared totrying alternative programs without allthe features analysts require (like indexingRSS/Twitter)
Cons
  • Can not run searches across multiple databases.
  • Limits per database
  • Limited number offiles one may add

Revainrating 5 out of 5

Great solution with incredible support

The ability to create custom fields, relationships between cases/caseset objects, etc. are some of my favorite features because I use them all the time. It's also helpful that it syncs into Google Drive so we can access our documents from anywhere! That said there could be just as many great options out there without needing this level of customization - maybe less? Have an Analyst who knows how to work in Dynamics 365 using Power BI make recommendations for your team members if they aren't…

Pros
  • Easy way connect with CRM data; easy ways link disparate sources together through Excel integration / power query connection wizardEasy interface design compared wth others such Microsoft ProjectMicrosoft project is expensive which makes me think twice buying new updates

Revainrating 4 out of 5

Workspace has been great and is now free too

You can manage all your documents in one place, including those from different vendors (such as Microsoft Word). It allows me to access my files through any computer/device I have at home or work anywhere around town - no need for an online storage system like Dropbox! There are some functions that could be improved such as better organization of folders when you add new ones; it’s still easy enough though so we haven't had many complaints about this aspect specifically. We use analysts…

Pros
  • You can access files from any computer/device and the app is easy to use compared to other similar tools
Cons
  • I wish the folders I add could be organized better such as being able to create folders from other folders and being able to name them automatically (I have to do it manually now)

Revainrating 5 out of 5

Analyist Workspace Has Helped Me Overwhelmingly

The best feature about analysts workspace has to be its ability for users across departments or organizations in an organization that are using different applications, like Microsoft office suite/google drive etc., all of them can easily sync up as well within analyists workspaces through it's built-in cloud storage platform! Nothing really but great features I think they should work harder at improving their customer support system. It helps centralize data between our team members from…

Pros
  • Easy sharing document
  • Saved searches
  • Document searchability
Cons
  • There are troubles

Revainrating 4 out of 5

Great Product!! Fantastic Support and Training

I love that you can set up alerts to notify your team when new documents arrive in an email or folder! The interface could be improved, but it's very intuitive once learned how everything works (and there are lots of training resources available). We use this app mostly for our internal workflows; however we also used some 3rd party applications which were able integrate into their own waypoint system as well - so being linked was awesome too :) There have been times where i haven't had…

Pros
  • Ability t manage my docs without having direct admin rights over everyone else is brilliant!! Super happy with all aspects here
Cons
  • maybe more options regarding managing teams would make sense?