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Reservation Genie Review

2

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Very good

Revainrating 4.5 out of 5  
Rating 
4.5
Vertical Industry, Hospitality

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Description of Reservation Genie

An intuitive table management for seat reservations, walk-ins, and waiting list entries. Reservation Genie tracks how long the guest has been seated, generates reports on your servers, and more.

Reviews

Global ratings 2
  • 5
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  • 4
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  • 3
    0
  • 2
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  • 1
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Type of review

It is very easy to use with good support from their team which helps out in every step of our journey using this product. I have used it since few years but never had any issue till now as well its working fine without even one glitch so far! Nothing much just keep going like that only!! We were facing issues while managing waitlist or seating chart during busy events such as conferences etc where guests are not sure about when they will be getting there seats/seats assigned by us can get…

Pros
  • Easy integration, great customer service & quick response for queries

I like that it provides an easy way to communicate with guests about their reservation status once they are in my restaurant or bar! It also helps me keep track of everything when there is no one else at hand which makes life easier as well!! Nothing really bad but maybe some features could be improved such as being able to set up multiple restaurants from different companies under 1 account so you can have separate accounts per chain? Also sometimes while using this feature if someone leaves…

Pros
  • Great interface simple user friendly layout making navigation super fast especially considering most people don’t know exactly where items should go within
Cons
  • I don't really have any dislikes about this, everything is just fine