I like how it's user friendly, quick response time (which helps me with my busy schedule), easy implementation/administering features as well! Not much dislike about this tool but would love if there were more templates so you can make your own custom design layouts or just easier drag & drop customization options in general - we need them!! We're able manage all our accounts from one area which has helped us greatly reduce errors when posting updates across multiple platforms at once whileβ¦