A Review Management Solution, ORM, SEM, Review tracking and more for your successful service business. They have simplified the management of your online reputation.
I like that they give you all tools in one place to manage reviews from multiple sources (social media platforms). It's easy enough so even people with no technical skills can use it! The customer support is also great - always willing/able help when needed or just send an email if there isn't someone available at any given time but will get back right away as soons possible!! Nothing yet. We are using this site only because we were already working through another provider who was not very…
Pros
Easy access for everyone, including non tech savvy staff members; quick response times by reps., well organized interface
The best thing about this software is that it keeps track all our reviews from different sources such as Google Reviews or Facebook Comments etc! It's easy to use with clear reports in order to know exactly what we need at any time without having to ask anyone else - We can do everything by ourselves!! I don't like much how you cannot add multiple accounts (we are managing several websites). If there were some improvements regarding user experience then i would be 100% sure they will become…
Pros
Detailed report
Automatic updates for new data added
Easy access control panel, no restrictions here just enter your password once loggedIn everytime when entering website.
All necessary contact info available including cellphone numbers :)
Cons
Not possible adding more than 1 account per member.
When uploading photos its sometimes hard even using advanced function options not being able getting full image resolution