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Review Management Software Review

2

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Very good

Revainrating 4 out of 5  
Rating 
4.0
Marketing, Online Reputation Management

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Description of Review Management Software

Review Management Software helps to tactfully ask and remind customers for feedback, guides them through the online review process and gives a chance to reach dissatisfied customers before they write a negative review online.

Reviews

Global ratings 2
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  • 4
    2
  • 3
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  • 2
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  • 1
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Type of review

Revainrating 4 out of 5

The best time tracking software for macOS

It's easy of use, it has good design, you can see that all positive reviews are placed in ascending order (from most recent at top).Easy management with tabs where I can track my tasks/projects one by one or as group if needed. You should have an option "marker" so I'll be able not lose anything when closing session / project is finished - otherwise there will always seems like something was lost from previous page which needs attention again later.Great start up service - great support team…

Pros
  • Easy to use.
  • Easy to communicate with customer via chat and email
Cons
  • The lack of possibility to add photos to reviews

Revainrating 4 out of 5

It is good but it could be great if it is more user friendly!

The most amazing thing I like about this is that it has an option of emailing or writing reviews via SMS which i think would be great if many companies could do something similar with their product/service provider! Also there are no limitations in terms of number of times you can send reminders as well. Sometimes people don't respond when contacted by any mode other than phone so maybe adding more modes will help resolve such problems too? Otherwise its good software but not very user friendly

Pros
  • Many options for contact
  • No Limitations
  • Can say whatever they want to write including bad stuffs even without mentioning names :)
  • Text messages also works really nice.
  • Easy use (very simple) etc.etc.
Cons
  • Somewhat difficult time saving methods.
  • Cannot remove negative comments completely