The ease of use. It is very user friendly for both investigators and clients! I love that it allows me to create my own custom forms as well. This would be nice if they allowed you to save your work so when you close out one form there are no changes lost. Also, I wish we could have more customization in terms of how fields appear. There are times where I want to enter some information into an area but it doesn't show up until later (or never).
That being said though, this helps solve theβ¦