Provide unbiased advice on the right solution to meet your business requirements. Regularly review the marketplace to offer you the best of breed technologies based upon your roadmap, features, functionality and overall ability to empower organisations to realise their potential.
I like how good they are at listening to our needs as well as giving us options about what technology we choose for our own project/s. It can be difficult if there isn't someone in-house who is able to really understand exactly where the organisation's strengths lie. This allows them (and myself) to focus more effectively! Nothing specifically that stands out but would say it could always improve its website layout or user interface - maybe even use some graphics to make things look nicerβ¦
Pros
Excellent customer service
Good technical staff available from remote areas, which help facilitate meetings wherever needed.
Relatively easy setup process once basic requirements were met
The product is very easy to use and easy to implement. The customer support is also very good and they are always available to help you. I have not found any negative point about this software. It is very easy to use and can be easily integrated with your current CRM system.
This software can be used for any kind of business whether it is a small or a large business. I have used this software for my small business for a long time and have never faced any issue. The product is very easy to useβ¦
Pros
Product has been implemented in our organization almost 3 years back, we had no complaints so far.Customer Support response from sales team was quick as well which helped us quite much..Also their proactive approach towards client's needs makes them stand out among other CRMs.I would recommend everyone who wants an innovative Customer Engagement Software to