Description of Shoffr O2O Omnichannel Commerce Platform
Shoffr is an Online to Offline (O2O) Omnichannel Commerce platform for brands/retailers that enables and tracks online engagements and store footfall. Shoffr's platform is unique as it helps leverage brand's Online Media to drive traffic to their Offline Stores with attribution while providing end to end tracking. Shoffr is GDPR compliant and can be used by brands across any geography.
Shoffr’s platform enables the brands to engage with their customers via different online touchpoints, the discovery of the product and find the nearest stores with that product in their inventory. An Arrival Code is issued to the customer for the store staff to scan and fetch the correct product at offline stores upon arrival.
Some of the key features of Shoffr include:
Intelligent Store Finder with Live Stock Web Widget for placement on the Brands’s owned Media
Analytics Dashboard offering Insightful Online to Offline Attribution Data
App, Mobile and Web Portal for Store Staff to manage Live Inventory, Stores and Product Catalogues
AI-Enabled Chatbots for Brands to Engage with Customers over Facebook/WhatsApp
Machine Learning & AI Enabled CRM with Custom Audience Segmentation and Profile Enrichment
Shoffr’s proprietary Multilingual, multicurrency Content Management System
Simple, easy to use Online to Offline site/Landing Page builder
Shoffr’s was launched in 2017 and in 2019 it's business and platform got acquired by Affle and now complements Affle’s omnichannel platform. Affle started in 2005 and is a global technology company with a proprietary consumer intelligence platform that delivers consumer engagement, acquisitions and transactions through consumer acceptable Mobile Advertising.
For any queries, please write to marketing@shoffr.io