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Starloop Review

2

Β·

Very good

Revainrating 4 out of 5Β Β 
RatingΒ 
4.0
Commerce, E-Commerce Software

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Description of Starloop

Starloop is a review management and reputation monitoring solution.

Reviews

Global ratings 2
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  • 4
    2
  • 3
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  • 2
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  • 1
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Type of review

Revainrating 4 out of 5

Great Software - Very Customizeable

I love that it's so easy to use, and also very customizable for our needs! It has been great at tracking reviews from both internal employees as well as customers. The customer service support team has always been friendly and helpful. Sometimes when you're in an email loop with them they can be slow to respond sometimes. That being said their product works perfectly fine without any issues. We've used this software since we started using starloop back in 2014. There was nothing really bad…

Pros
  • It's very easy to use and we love the feedback and customer services
Cons
  • The software needs some more flexibility to give more options for feedback

Revainrating 4 out of 5

A must-have app when dealing remotely !

The most useful feature of star loop for me was that it allows to monitor my reviews, comments posted by customers as well as their responses in real time without any delay or lag. It also gives you an option to export reports from your dashboard so that they can be easily shared with other team members who are not present at customer location during interaction/meeting etc. I would like more options available under reporting section i.e. filters & sorting which will help us save huge amount of

Pros
  • Easy access when required.
  • Very user friendly interface
  • Good analytics features
  • Ability make changes quickly within minutes!
Cons
  • There is nothing much about dislike but sometime feel very slow while interacting between client end