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StoryXpress Review

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Very good

Revainrating 4 out of 5  
Rating 
4.0
Office, Screen and Video Capture

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Description of StoryXpress

StoryXpress is an all in one Video Platform that enables organizations of all shapes & sizes to make long lasting business relationships via videos. From Marketing to Sales, to Customer success, professionals around the world are using our platform to transform communication at work-place and drive more revenue. What makes us different is our 360 degree approach towards video Making. Not only do we provide video creation, we also help you host & anyalyze all your videos with us. Host videos, share them with your network and analyze every single view or impression you get. Our ability to give you creation along with hosting & analytics makes us a complete Video-Platform. How different business units benefit from StoryXpress? Sales: Reaching out to prospects is always a difficult task. You have to get their attention, make them believe your pitch and stay on the top of the conversion game 24*7. But now, by supplementing your reach-out emails with videos, you get a better shot on conversions. Videos boost email open rates by 19% and reduce subscriber churn rate by 26%. If you are looking to accelerate your sales, videos made with us will be your fuel. Marketing: It is time to sharpen your Digital Marketing tools and own the entire digital space like a King. From product awareness to feature updates, StoryXpress lets you create marketing videos that are every effecting at telling your brand story and making your product the talk of the town. Plus, the analytics are cherry on the top. Track detailed audience insights to analyze your viewers’ response. By understanding what is and isn't resonating with your audience, you can introduce smarter hooks, improve the storyline and insert eye-catching annotations to get the grip. Customer Success: Enrich your knowledge with videos carrying effective solutions. This will not only help solve the customers' queries faster but will also help reduce the pressure off the customer team. Interactive videos do a wonderful job of strengthening the customer-company relationship. Happy customers stay back to become your fiercest advocates. What is great is that companies can even use videos to strengthen Intra Team communication.
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Revainrating 4 out of 5

Excellent Support & Overall Great Experience

The best part about storyxPress was definitely their customer support! I can't say enough good things regarding this team - they were incredibly helpful with any questions or concerns we had during implementation process as well as after launch day itself (even though there weren’t many). It's not often you get such stellar service from your vendor partners but it truly makes my job easier when working through them. One thing i noticed quickly while implementing stories into salesforce…

Pros
  • The customer service and support they've been incredibly helpful with we had a good few of questions and concerns and they were incredibly helpful
Cons
  • The team has been helpful with any questions and concerns we have!