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SUMO Scheduler Review

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Excellent

Revainrating 5 out of 5  
Rating 
5.0
Office, Marketplace Apps

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Description of SUMO Scheduler

SUMO powers conversations that drive business growth. SUMO is trusted by industry leading organizations including the Fortune 500, healthcare, government, and universities to transform their customer engagement strategy to acquire, grow, and build brand advocates. SUMO accelerates your organization’s responsiveness to customer demand, necessary to drive business growth. Our scheduling platform seamlessly integrates into your existing customer journey touchpoints and business processes, powering conversations that result in higher conversion rates and increased customer loyalty. SUMO includes online appointment scheduling, event scheduling, and queue scheduling all in a single platform solution built fully native on Salesforce.

Reviews

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Type of review

Revainrating 5 out of 5

SUMO Scheduler - Best meeting tool ever!!

The best thing about Sumo was its ability for me as an individual user to be able to schedule meetings with my team members in real time which allowed us all to get our work done without any unnecessary interruptions or delays from other people's schedules! I also liked how easy it was to use once you got used to navigating through different screens/views of the app. It took some getting used too but after awhile everything became very familiar to navigate around easily. There are not much…

Pros
  • Its super fast
  • Easy interface, great layout.
  • Great customer service (unlike most companies)
  • Video calling capability is included within basic package even though free users can only call regular phone numbers instead
Cons
  • Some problems