-Easy to use-Integrates with the majority of web browsers, so it is easy for customers to access from different devices.-Can create forms as they want via drag drops feature.-Has good customer support service even during off working hours.-In my opinion there are still some things that needs more improvement like ease in using or creating reports (as I can not able to find any). In general one time payment method. The ease of use, the price point is very good for what you get in terms ofβ¦