The project manager was very helpful during our initial interview process. She took her time to get to know us as people and understand what we were looking for. We got exactly what we needed from Tighten - they worked closely with us throughout the entire process of designing/developing our site. They are great at managing expectations and keeping you informed along the way about things that come up or changes requested by clients.
I don't have any complaints - this has been one of the bestβ¦