Excellent customer service! Super easy exchange. The original strap was too small so customer service sent me a replacement that was larger before I even got my return in the mail. Wonderful. So far my experience with the helpdesk has been amazing, although I have a comment on the post itself. The size chart in the original post is a bit misleading. The size shown is actually the true measurement from the buckle to the first hole, not waist size 2, very different measurements. Anyone with aโฆ