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TimeForge Review

3

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Excellent

Revainrating 5 out of 5  
Rating 
5.0
Vertical Industry, Hospitality

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Description of TimeForge

TimeForge is an online, smart labor management solution designed to save you time and money. Backed by 13+ years of experience, our feature-rich yet user-friendly suite offers scheduling, attendance, human resources, and sales forecasting capabilities. TimeForge is affordable, easy-to-use, and serves both independent and chain operations in retail, grocery, hospitality, and many other industries.

Reviews

Global ratings 3
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Type of review

Revainrating 5 out of 5

TimeForge - Easy to Use and Very Customisable

I like that it's very customizable so we can set up rules for different departments within my organization as well have access from anywhere with internet connection (even when traveling). It also allows me quick updates whenever changes are made which helps keep us organized! The customer service could use some improvement but not enough where they would no longer be able fix issues themselves or give helpful suggestions if needed - just answer questions quickly without trying too hard at…

Pros
  • Great product overall ! Easy tracking system makes everything seem clear and concise
Cons
  • It is hard to say

Revainrating 5 out of 5

Solid Software Product, Amazing Customer Service

The overall platform seems very intuitive for use even if this software was first released about 5 or 6 yrs ago! Very helpful when it comes down to training employees as well with videos/webinars available via website. I had no issues at all while using their product during my short tenure there but nothing that really stands out nor anything i dislike either (which happens sometimes). This may be because we used them almost exclusively so maybe its more apparent now than then? Overall good…

Pros
  • Good amount / variety in tools provided
  • Easy access within toolset.
  • User interface looks professional, simple yet informative enough without being too much confusingly complicated :)
Cons
  • Zero

Revainrating 5 out of 5

Great product and exceptional customer service!

I like that it was very straight forward once we got all set up for how things operate within our business. The support team has been great at helping us get everything setup correctly so there have not been any issues since implementation as far as getting started or understanding what's going wrong with various features. We are able to do payroll much faster than before which helps reduce errors because sometimes employees forget paperwork can be lost between pay periods when they don't put…

Pros
  • Very easy toolset
  • Great helpdesk system/support portal provided by client side vendors in partnership.
  • Can work remotely from home without VPN connection if you want just download software, log into account etc; no need special login information! Also works well over cellular data network where internet is spotty but wifi available.)
  • Works quickly enough across multiple browsers & devices
Cons
  • Good but not great