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Travii Tour Operator Review

2

Β·

Very good

Revainrating 4 out of 5Β Β 
RatingΒ 
4.0
Vertical Industry, Travel Arrangement

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Description of Travii Tour Operator

Offers a variety of tour operator reservation software solutions to suit your travel business needs.

Reviews

Global ratings 2
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  • 4
    2
  • 3
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  • 2
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  • 1
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Type of review

Revainrating 4 out of 5

Excellent and very helpful Customer Service

The customer support is always top class! I have been using them for over 10 years now, never had an issue or problem with their services. If you are looking at booking flights/hotels then they can do this but i would recommend that if its hotels only as there may be cheaper options elsewhere which could save money too (especially in Europe!). Their main focus has changed from flight bookings so not much use anymore unless it's just hotel reservations - however we still need accommodation…

Pros
  • The customer support is always first class, the website is great and very easy to use
Cons
  • They do not offer hotel bookings only so not really applicable if you just want a hotel room

Revainrating 4 out of 5

Convenient and easy for clients to request quotes from anywhere

I like how easy it is for clients/customer service representatives (CSRs) at TRAVILLI who are not in our office, but working remotely or traveling out-of state with no staff available during normal hours can complete an online quote request from anywhere using their mobile device! It's so convenient because they don't need access to any special equipment such as computers that would be needed if filling one up prior while located away physically; everything happens via phone calls & text…

Pros
  • Easy access via mobile device for quotes, payments, payments, and payments
Cons
  • No support for Windows operating system for our staff who all use this software