The most useful thing in this app is its ability to help me understand my audience better. It allows you to chat one-on-one or many as per your requirement through bots. Also, it facilitates scheduling appointments with your potential customers online without needing any extra cost. You can also check your analytics in real time so that there wonβt be any need for wasting too much of your time. I would suggest you all about using such chatbots apps if you want to improve customer engagementβ¦