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TSG Server & Storage, Inc. Review

3

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Very good

Revainrating 4.5 out of 5  
Rating 
4.7
Value-Added Resellers (VARs), IBM Channel Partners

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Description of TSG Server & Storage, Inc.

IT Consulting focused on the SMB Marketplace

Reviews

Global ratings 3
  • 5
    2
  • 4
    1
  • 3
    0
  • 2
    0
  • 1
    0

Type of review

Revainrating 5 out of 5

Great experience so far! Very happy customer

The team has been very responsive to our needs. They've been able to quickly understand our needs and help us make the right choices. The support team is very quick to respond and easy to work with. They have been a great fit with our team. The integration with our accounting software is seamless. We don't have to worry about a lot of the behind-the-scenes stuff. We've realized a lot of the benefits of using a managed service provider, but without the high cost. The team at TSG is very…

Pros
  • No more having multiple devices trying different apps just because someone can not get through another one! Very fast uploads/download speeds.
Cons
  • Not bad

Revainrating 4 out of 5

Great partner during growth spurt: TSG Server & Storage, Inc.

I like that they are very responsive to our needs as we grow into new products and services. They have been able to help us manage some of our most complex storage environments, including those with large numbers of SANs. We've had good success in helping them understand how their product works for us so that they can continue to improve it. The support team is also fantastic! Their customer service has always exceeded expectations. It's great when you need something fixed right away but don't

Pros
  • Excellent responsiveness
  • Great technical expertise
  • Product roadmap seems reasonable
Cons
  • No way around needing high end servers.
  • Takes too much time getting quotes over complicated infrastructure

Revainrating 5 out of 5

TSG Server & Storage, Inc. - Ease Of Use & Good Support Team

I like that they are very knowledgeable about their products as well as other companies in our industry (storage). They have helped us with many different issues over time including storage space optimization for both virtual servers/workloads but also physical server hardware upgrades to help improve performance of workloads we host there. The support team is great! Very responsive when it comes down to any questions or concerns you may be having regarding your account status etc.. It would…

Pros
  • Great service orientation focused towards improving overall business metrics while providing exceptional value added functionality along side traditional backup functionallity provided wiyhin VMware environments
Cons
  • Some cons